Where do you ship from ?

We ship all orders from France.

Do you ship internationally ?

Yes! We offer international shipping. Shipping costs and delivery times vary depending on your location.

How long does shipping take?

France: 2-5 business days.

Europe: 3-7 business days.

International : 4-10 business days.

How much is shipping?

Orders over 30€ qualify for free shipping.

Orders under 30€ will have a calculated shipping fee at checkout.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email.

What should I do if my order is delayed or lost ?

If your order hasn’t arrived within the estimated time, please contact us at contact@bemorethanyourself.com with your order number.

There is a missing or incorrect item in my order.

If you received the wrong item or an item is missing from your order, please contact us at : contact@bemorethanyourself.com to submit a claim within 3 business days after receiving your package including your order number, a photograph of the items you received, and your shipping label. Our team will investigate this.

What Makes BMTY Jewelry 100% Waterproof?

It all comes down to our advanced plating process! We use premium stainless steel, coated with 18K gold using PVD (Physical Vapor Deposition)—a cutting-edge technique that’s far superior to traditional gold plating.

PVD coating is 10x thicker than standard gold plating, eco-friendly, and applied through a high-tech vacuum process. The result? Ultra-durable, tarnish-resistant jewelry that stands up to water, sweat, and daily wear—so you can wear it anywhere, worry-free!

What material is your jewelry made of?

At BMTY, we believe jewelry should be both beautiful and built to last. That’s why we use high-quality stainless steel as the base for our pieces, ensuring durability and resistance to tarnish.

Each piece is then coated with 18K gold using PVD (Physical Vapor Deposition)—a state-of-the-art technique that creates a thicker, longer-lasting, and eco-friendly finish compared to traditional gold plating.

The result? Waterproof, hypoallergenic, and ultra-durable jewelry that stays stunning, no matter where life takes you!

Are your products hypoallergenic?

Yes! Our jewelry is nickel-free and hypoallergenic, making it safe for sensitive skin.

Are the freshwater pearls genuine ?

Yes! We use genuine freshwater pearls that are carefully selected.

How is your jewelry packaged?

Your jewelry arrives in a box, carefully tucked inside a jewelry pouch—and because we love surprises, we’ve included a little gift just for you. But shh… we’re keeping that part a secret!

In addition, we are happy to share that we only use eco-friendly packaging and recycled paper.

How do I take care of my jewelry ?

Even though our pieces are waterproof, we recommend:

• Use only water and a mild soap to wash your jewelry.
• Cleaning gently with a soft cloth.
• Storing your jewelry where they aren't rubbing against each other to prevent scratches.
• Storing in a dry place when not worn.

Do you accept returns?

Yes, we accept returns within 14 days of receiving your order, as long as the items are unused and in their original packaging.

How do I request a return?

Contact us at bemorethanyourself.com with your order number and reason for return.

Do you offer exchanges?

At this time, we don’t offer direct exchanges. If you’d like a different item, we recommend returning your original order and placing a new one.

How much is the return shipping fee?

Please note that we do not cover the cost of return shipping. You will be responsible for the return shipping cost and providing a tracking number for proof of return. The return shipping fee is based off the courier service you select (local post office, DHL, etc.) that best suits your needs.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods at checkout.

Do you offer discounts?

Yes! Follow us on Instagram and TikTok @bmty_bemorethanyourself for special offers and exclusive promotions.

Can I use more than one discount code?

Only one discount code can be applied per order.

How do I change the currency?

On the top-left corner you have the option to convert the currency.

My payment wasn't accepted!

We recommend trying the following actions:

• Use another browser or device. 
• Make sure that your card is open for international payments.
• Try another payment method or contact your bank.

If you've tried those, it might be best to try again in a few hours just in case this is an isolated error.